Refund policy

All purchases are final sale. We do not accept returns, exchanges, or refunds unless the item arrives damaged, defective, or we made an error with your order.

Please carefully review your order before completing your purchase. If you receive a damaged, defective, or incorrect item, please contact us within 3-5 days of delivery at hello@revrawellness.com with your order number and photos of the item so we can assist you.

At REVRA, we want you to feel confident when purchasing from us. Because REVRA products are personal-care products, all REVRA products are final sale.

1. ALL SALES ARE FINAL

All REVRA purchases are final sale.

Except as otherwise required by applicable law or specifically provided below, REVRA does not accept:

  • Returns;
  • Exchanges;
  • Refunds due to change of mind;
  • Refunds because a product was purchased accidentally;
  • Refunds because a customer ordered the wrong product; or
  • Refunds because a customer no longer wants the product.

Please review product information, ingredients, and product descriptions carefully before completing your purchase.

2. DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Although all purchases are final sale, REVRA wants to make sure you receive the product you ordered in appropriate condition.

If you receive:

  • A damaged product;
  • A leaking product;
  • A defective product;
  • The wrong product; or
  • An order that is otherwise incorrectly fulfilled,

please contact hello@revrawellness.com as soon as reasonably possible after delivery.

Please include your order number and, when applicable, photographs of the product and packaging.

After reviewing the situation, REVRA may provide an appropriate replacement, refund, or other remedy.

3. PRODUCTS DAMAGED DURING SHIPPING

If your product arrives damaged during shipping, please contact us at hello@revrawellness.com as soon as possible.

Photographs of the shipping package and damaged product may be requested to help us evaluate the issue and work toward an appropriate resolution.

4. ORDER CANCELLATIONS

Because all orders are final sale, cancellation requests are not guaranteed.

If you need to request a cancellation, contact hello@revrawellness.com as soon as possible after placing your order.

If the order has not yet been processed or shipped, REVRA may, at its discretion, be able to cancel the order.

Once an order has been processed or shipped, cancellation may no longer be possible.

5. REFUNDS

If REVRA determines that a refund is appropriate, the refund will generally be issued to the original payment method.

The time required for a refund to appear in your account may vary depending on your bank or payment provider.

REVRA is not responsible for delays caused by financial institutions or payment processors.

6. CONSUMER RIGHTS

This Final Sale Policy does not limit any rights or remedies that cannot legally be waived under applicable federal, state, or local law.

If applicable law requires REVRA to provide a refund, return, replacement, cancellation, or other remedy, REVRA will comply with the applicable law.

7. CONTACT US

For questions regarding an order, damaged product, or potential refund, please contact:

REVRA Wellness LLC

Website: revrawellness.com

Email: hello@revrawellness.com

Business Mailing Address: 204 N Eisenhower Dr. Unit K8 Lawrence, KS 66049